Property Manager – Vail Valley

About Cuvée

Our vision at Cuvée is to create the world’s most elevated collection of ultra-luxury private villas and chalets in the world’s most sought-after destinations.  Our global collection consists of approximately 100 luxury homes, and we plan to expand this to over 300 by the end of 2024.  Our offering is unique in that we own or exclusively manage the homes in our collection.  At each destination, we have a local, dedicated on–site team that controls all the touch points of the guest experience – in addition, they provide support to our like-minded property owners.  Our on-site teams are masters at the Art of Discovery for our guests.  They curate personalized travel experiences by connecting our guests to their surroundings through couture design and architecture, exceptionally tailored guest planning, and immersive, singular cultural experiences that only a local can create.  This is a link to view a short video intro – Who is Cuvée?  The quality and personalization of what our discerning travelers experience with Cuvée has garnered unparalleled praise, and we are consistently rated a perfect 5 and collect surveys from over 96% of all guests – this is the highest guest satisfaction in the industry.

Roles and Responsibilities

We are looking for a highly motivated, hands-on, performance driven candidate who thrives in an entrepreneurial environment, where the pace is often fast and urgent. This role will require a strong sense of urgency, initiative, and drive. This position will require work at non-standard times including evenings, weekends and holidays. The Vail Property Manager will report to the VP of Mountain Destinations and be responsible for the following:

  • Build and maintain strong relationships with homeowners, teammates, and a network of contractors and vendors
  • Oversee ownership interests in home maintenance and property related matters
  • Conduct regular and thorough property inspections through all common areas of Cuvée properties; Destination Managers will provide a reservation list that is up to date at all times for arrivals & departures
  • Manage maintenance schedules for Cuvée properties
  • Be able to understand, troubleshoot, and perform moderate maintenance tasks
  • Take inventory prior to arrivals of essential products – (toilet paper, paper towels, Kleenex, shampoo/conditioner, and soap) and assist with always keeping stocked. The Destination Managers will assist in keeping the remainder of the home stocked to Cuvée standards. The Property Manager should also consider having a basic stock at each home that they exclusively manage of light bulbs and other products that are regularly changed out to assist with tight turnover days
  • Assist with general needs of guests which may include helping with luggage and light errands
  • Leverage relationships to expand rental offering of ultraluxe homes in the Vail Valley with like-minded owners
  • Maintain guest satisfaction, which is currently 4.92 on 5-star scale

Skills and Qualifications

  • Bachelor’s Degree in Business Administration or applicable to position
  • Impeccable and responsive interpersonal and communication skills including verbal and written
  • Successful track record in exceeding guest satisfaction
  • Strong problem solving with a persistent goal-oriented mindset
  • Solid insight into the luxury lifestyle and owner and guest preferences
  • Existing connections in the Vail Valley across contractors and vendors
  • Strong proficiency in MS Office
  • Must be Collaborative, Self-Directed, and Self-Confident

Learn more about Cuvée at our website, www.cuvee.com

Benefits & Compensation

Salary:  Total Compensation (base + bonus) commensurate with experience – $70,000 to $100,000. Position includes extensive benefits including Stock Options, 401(k) matching, health, dental, vision, take-what-you-need vacation and so much more.

Submit Resume:  cass@cuvee.com